Online Banking Features

Business Online Banking
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Free Check Images for Online Banking
Online Banking users can view the front and back of checks.

Free Personal Online Banking Demo
The demo includes Bill Pay, eStatements, Messenger, Reordering Checks and Multi-Factor Authentication. To see the demo, click the link in the upper right corner of this page.

Free eStatements
eStatements are electronic statements that you can view through Online Banking and will replace your paper statements. They are available as soon as they are posted, so you receive them much more quickly than paper statements and eStatements are FREE!

Free eNotices
Customers who receive eStatements will now receive eNotices. eNotices are available as soon as they are posted. You receive quicker notification of:

  • NSF Fees
  • Account Overdrawn
  • Returned items on your account
  • Transfer notices
  • Resubmitted checks
  • Return deposit item (you will also get a paper copy with the returned item)

Free Account Alerts (Messenger)
Messenger keeps you in touch with your accounts no matter where you are. This feature allows you to set up account related email/text message alerts in Online Banking.

New Options Page Combines Convenience with Functionality
You can efficiently view and edit personal and security information on one convenient page. The new Options page allows you to view and modify the following information:

  • Password
  • E-mail Address
  • Security Data (Authentication Image and Challenge Questions)
  • Security Question and Answer
  • Account Nicknames

For more information contact our Customer Service Center at 1-888-226-5237 or visit any Citizens' Banking Center. For a Citizens' location near you, click here.

 
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